Quality Name Plate AS9100 Quality System


QNP AS9100 Main Index

 

 


Maintaining External Documents

Maintaining External Documents: OP-423-04 Revision E

Effective Date:12-20-2012
Owner Approval by Brian L. Darby, AS9100 Coordinator, on 12-20-2012
Management Approval by Craig O. Garneau, President, on 12-20-2012

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies are not valid after the date of printing. This document was printed on

  1. PURPOSE

    To provide a consistent process for maintaining equipment manuals, customer supplied manuals for contract reference, and external specifications issued by bodies other than QNP.




  2. RESPONSIBILITY

    The table below identifies the people and their responsibility relating to this procedure:

     

    Person

    Responsibility

    Quality Assurance Personnel

    AS9100 Coordinator

    Review supplier manuals and documents relating to external specifications.

    Maintains customer supplied manuals and handbooks.

    Maintains the Master List of External Documents, FM-423-02.

    Maintenance Manager

    West Building Supervisor

    Machine Department Supervisor

    Reviews and distributes all documents relating to the operation, safety, repair or maintenance of equipment used in the processing of customer orders.

    Maintains equipment manuals.

    Reviews and acts upon all specifications and standards issued by bodies other than QNP.




  3. APPLICABLE FORMS OR REFERENCES

    The table below identifies the number and the title of the forms and references that are applicable to this procedure;

    Form/Reference Number

    Title

    AS9100

    Quality Management Systems - Requirements for Aviation, Space and Defense Organizations

    OP-423-05

    Control of Customer Supplied Blueprints and Information

    FM-423-02 Master List of External Documents

    N/A

    Customer Master List




  4. POLICIES

    1. External documents are defined as documents whose origin and control is by a body outside QNP.
      Examples:

      • Equipment manuals regarding the operation, safety, repair or maintenance of equipment used by QNP in the processing of customer orders.
      • Supplier manuals, specifications, or standards from customers that are provided to QNP, which contain customer requirements that are not part specific.
      • Documents necessary for the planning and operation of the quality system.
      • International Quality Standards, example: AS9100.

    2. External documents are maintained in electronic form whenever possible. When practical, external documents that are available on the internet should not be maintained at QNP. The Master List of External Documents, FM-423-02 is able to store a link to the online location of the document.

    3. Customer blueprints are controlled by operating procedure OP-423-05, Control of Customer Blueprints or Customer Supplied Information.

    4. QNP maintains equipment manuals on new equipment and on equipment that is modified as required.

    5. Printed copies of obsolete, external documents that are retained for legal and/or knowledge preservation shall be marked "OBSOLETE" and/or held in a binder/folder marked "OBSOLETE".

    6. Electronic files of obsolete, external documents that are retained for legal and/or knowledge preservation shall be overwritten with notes to indicate that the file is obsolete. If the contents of the file is write-protected, the file name shall be appended with "OBSOLETE".

    7. External specifications which are revised by outside sources are controlled by the personnel who maintains the master copy of the specification as identified in FM-423-02. It is the responsibility of the document controller to periodically verify that the revision held at QNP is current with that of the issuing source. Within FM-423-02, the document controller is to indicate any pertinent notes relevant to the control of the particular specification.

    8. Some QNP customers flow down quality requirements or special instructions through online documents. The Customer Master List should be used to stores links to customer-specific external documents.

     



  5. PROCEDURE

    The maintaining of external documents involves the following individual procedures:

    5.1 Storage and cataloging of equipment manufacturers' manuals
    Use the steps in the table below to catalog and store manufacturers' manuals of equipment used by QNP in the processing of customer orders.

    Step

    Action

    Person(s) Responsible

     1.

    Upon receipt of new equipment or modification of existing equipment, assemble all manuals and information relevant to the operation, safety, repair and maintenance of the equipment.

    Maintenance Manager
    West Building Supervisor
    Machine Department Supervisor

     2.

    Ensure that documentation is accessable to personnel responsible for the installation of equipment.

    Maintenance Manager
    West Building Supervisor
    Machine Department Supervisor

     3.

    As appropriate, make and distribute copies of documentation which should;

    • Stay with the production equipment
    • Be forwarded to the maintenance department
    • Be forwarded to the quality assurance department
    • Other

    Maintenance Manager
    West Building Supervisor
    Machine Department Supervisor

    4.

    If appropriate, log in documentation on the Master List of External Documents, FM-423-02.

    Maintenance Manager
    West Building Supervisor
    Machine Department Supervisor
    Qualiyt Assurance Personnel



    5.2 Storage and cataloging of non QNP specifications and standards
    Use the steps in the table below to catalog and store specifications and standards issued by bodies other than QNP.

     Step

     Action

    Person(s) Responsible

     1.

    Extenal specification/standards received at QNP.

    Quality Assurance Personnel

     2.

    Make all required changes and/or adjustments as determined by a review of the external specification/standard.

    Quality Assurance Personnel

     3.

    All replaced/superceded documents are destroyed or marked "obsolete".

    Quality Assurance Personnel

     4.

    If appropriate, log in external specification/standard on the Master List of External Documents, FM-423-02.

    Quality Assurance Personnel

    5.

    Store external specification/standard in the appropriate department.

    Quality Assurance Personnel



  6. RECORDS/OBJECTIVE EVIDENCE

    The retention duration for records referenced in this procedure are available on-line in the FM-423-01 Master Document List with Revision History.
    Records are maintained in accordance with OP-424-01 Control of Quality Records.


  7. REVISION HISTORY

    Revision, approved date, effective date, and a document change summary for this document is located on-line in the FM-423-01 Master Document List with Revision History.