Quality Name Plate AS9100 Quality System


QNP AS9100 Main Index

 

 


Internal Quality Audits

Internal Quality Audits: OP-822-01 Revision D

Effective Date:4/30/2015
Owner Approval by Brian L. Darby, AS9100 Coordinator, on 4/30/2015
Management Approval by Craig O. Garneau, President, on 4/30/2015

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies are not valid after the date of printing. This document was printed on

  1. PURPOSE

    To provide a consistent procedure for conducting internal quality audits.




  2. RESPONSIBILITY

    The table below identifies the people and their responsibility relating to this procedure:

     

    Person

    Responsibility

    President
    Quality Assurance Manager

    AS9100 Coordinator

    Establishes the schedule for performing internal quality audits.

    Designates trained internal auditors to perform and document quality system audits.

    Reviews and evaluates internal audit results at appropriate intervals.

    Department Supervisors
    Quality Assurance Manager
    AS9100 Coordinator

    Responds to internal audit findings with appropriate corrective action.

    Trained Internal Auditors

    Perform internal audits.




  3. APPLICABLE FORMS OR REFERENCES

    The table below identifies the number and the title of the forms and references that are applicable to this procedure;

    Form/Reference Number

    Title

    AS9100

    Quality Management Systems - Requirements for Aviation, Space and Defense Organizations

    OP-852-01 Corrective Action

    FM-852-01

    Corrective Action Form

    N/A

    Internal Audit Check List

    FM-822-01 Audit Cycle Schedule/Audit Plan
    FM-822-02 Internal Audit Report Form

    N/A

    Audit Database




  4. POLICIES

    1. Audits will be conducted using a process approach. All processes determined in our quality manual will be covered per the audit schedule. The purpose of the audits is to determine whether QNP's QMS conforms to our own planned arrangements and requirements, the requirements of the AS9100 standards, and our customers' contractual requirements.

    2. The audit schedule - shall be established so that compliance with all processes is audited once a year, at a minimum. The audit schedule and frequency shall be adjusted in response to quality system priorities that are identified by QNP management and based on the status and importance of the activity. The Audit Cycle Schedule and Audit Plan records are maintained in the online Audit Database and printed on FM-822-01 Audit Cycle Schedule/Audit Plan.

    3. Audits will be documented on an audit finding report either electronically or by hard copy.

    4. Debriefing - The area/department supervisor will be debriefed on the audit results after the audit is completed.  This shall be communicated by the assigned auditors as a verbal summary.  Findings will be reviewed by the AS9100 Coordinator or Quality Assurance Manager, after which a copy of the completed Audit Finding Report will be available upon request.

    5. Audit findings (non-compliances) recorded on the Audit Finding Report must be detailed and specific enough to provide the responsible area/department supervisor with complete assessment information. These findings shall be documented as defined below.

    6. Audit findings – These shall consist of:
      • C= Conformances - Evidence was found that process meets requirement.
      • OBS= Observations - Slight or minor deviation from process does not have a major impact on process or would not allow nonconforming product to escape.
      • NC= Major Non-conformance – This is written if a number of OBS are found of similar nature or if a systemic breakdown is occurring. NC’s are written when a significant failure is found to the specified requirement. Also can be written if the failure or the breakdown can cause nonconforming product to escape.

    7. Review - Audit Finding Reports are reviewed by the AS9100 Coordinator or the Quality Assurance Manager. They will review the findings for accuracy.  They shall discuss the audit results with the auditor(s) and determine if the non-conformances written require corrective action requests (CAR’s).

    8. Issuing Corrective Action Request (CAR)- If an audit results in findings, and the AS9100 Coordinator or Quality Assurance Manager determine it necessary, use Corrective Action Form, FM-852-01 to initiate corrective action. Ref: Corrective Action, OP-852-01. If an audit finding does not warrant a full corrective action, follow up activities may be documented within the Internal Audit Report Form, FM-822-02, that is maintained within the Audit Database.

    9. Management Review - Internal audit status and results shall be reported during all Management Review Meetings.  The AS9100 Coordinator or Quality manager shall report the following:
      • completion status of the internal audits
      • a summary of recent audit results
      • the status of audit corrective actions
      • changes to Quality Policy Manual, procedures, or work instructions
      • actions required

    10. Issuing Audit Assignments - The President, AS9100 Coordinator and/or the Quality Manager is responsible for reviewing the audit plan /schedule for the coming months and issuing audit assignments to trained internal auditors. Internal Auditors can be subcontracted consultants in addition to employees.

    11. Trained Auditors- Auditors are required to have evidence of completing a two (2) day  internal or external training class given by an approved/certified auditor to RABQSA or IRCA in the past three years. An Internal Auditor could also be considered trained if they hold an active certification from the above. If a fully trained auditor is not available, management may designate the responsibility to personnel with an appropriate amount of experience and knowledge of the auditing process.

    12. All recorded audit results- shall be listed on an Audit Finding Report even if there are no findings /non-compliances. This audit record will provide evidence that the audit was performed.

    13. Internal Audit Checklists may vary, but should be similar to the current Process Effectiveness Assessment Reports used by Registars or per customer requirements (i.e ASQR-01 Form 1)

    14. Outputs include- evidence of completed audits, corrective actions if required, retention of records. Audit results will be an input to Management Review Meetings.

    15. Timely Corrective Action: QNP management responsible for the area audited shall ensure that corrections and corrective actions are taken without undue delay to eliminate the found nonconformities and their causes. The amount of time appropriate to initiate and complete a corrective action request shall depend of the nature and severity of the non-conformance, the scope of the action required, and the risk that QNP's customers may receive non-conforming product.


  5. PROCEDURE

    1. Conducting Internal Quality Audits

    Step

    Action

    Person(s) Responsible

    1.

    Prepare the audit schedule, and communicate schedule to auditors.

     

    President, Quality Assurance Manager, and/or AS9100 Coordinator

    2.

    Prepare audit checklist. Give audited departments and employees advance notice of audit to be conducted.

    Internal Auditor
    AS9100 Coordinator

    3.

    Conduct audit using process approach.

    Internal Auditor

    4.

    Communicate audit results to the audited employees and management.

    Internal Auditor

    5.

    Issue Corrective Action Requests as necessary based on audit results.

    President, Quality Assurance Manager, and/or AS9100 Coordinator

    6.

    Review audit results during periodic management review meetings.

    President, Quality Assurance Manager, and/or AS9100 Coordinator



  6. RECORDS/OBJECTIVE EVIDENCE

    The retention duration for records referenced in this procedure are available on-line in the FM-423-01 Master Document List with Revision History.
    Records are maintained in accordance with OP-424-01 Control of Quality Records.


  7. REVISION HISTORY

    Revision, approved date, effective date, and a document change summary for this document is located on-line in the FM-423-01 Master Document List with Revision History.