Quality Name Plate AS9100 Quality System


QNP AS9100 Main Index

 

 


Preventive Action

Preventive Action: OP-853-01 Revision C

Effective Date:12-21-11
Owner Approval by Brian Darby, AS9100 Coordinator, on 12-21-11
Management Approval by Craig O. Garneau, President, on 12-21-11

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies are not valid after the date of printing. This document was printed on

  1. PURPOSE

    To establish a consistent method for taking action to eliminate the causes of potential nonconformities in order to prevent their occurrence.




  2. RESPONSIBILITY

    The table below identifies the people and their responsibility relating to this procedure:

     

    Person

    Responsibility

    QNP Personnel

    Identify potential nonconformities in QNP's products or processes and help management determine their causes.

    QNP Management

    QNP Quality Assurance
    Personnel

    Evaluate the need for action to prevent the occurrence of nonconformities.

    Establish and implement plans to correct, improve or prevent future nonconforming product.

    Analyze the sources of information for potential nonconformities and issue Preventive Action Requests to designated departments as required.

    Follow up on Preventive Action Requests to ensure they are documented and carried out properly and without undue delay.

    Review preventive actions during Management Review Meetings.

    Department Supervisors

    Assigned Personnel

    Identify and forward data relative to preventing nonconforming product to QNP Management.

    Provide and implement preventive action plans in a timely manner.




  3. APPLICABLE FORMS OR REFERENCES

    The table below identifies the number and the title of the forms and references that are applicable to this procedure;

    Form/Reference Number

    Title

    AS9100

    Quality Management Systems - Requirements for Aviation, Space and Defense Organizations

    QM-421-01

    QNP Quality Manual

    FM-852-01

    Corrective Action Request




  4. POLICIES

    1. The preventive action process at QNP is part of the corrective action process and is used to promote a proactive approach towards identifying and correcting deficiencies in the Quality Management System.

    2. Preventive action is directed at future activities that have the potential for causing nonconformities in our parts or processes.

    3. Preventive Action Requests are to be implemented in a timely manner appropriate to the severity of the potential nonconformity, and reviewed for effectiveness when sufficient time has elapsed to generate relevant data.

    4. Preventive Action Requests, recorded on Corrective Action Requests, FM-852-01, are assigned a unique serial number, and should be coded with a prefix "X". Taking corrective action is a problem solving process, while preventive action is a risk analysis process. The AS9100 Coordinator should be consulted if the initiator of CAR FM-852-01 is unsure as to whether the action requested is corrective or preventative in nature.


  5. PROCEDURE

    Use the following table to implement a preventive action:

    Step

    Action

    Person(s) Responsible

     1.

    The potential for a future nonconformity in QNP parts or processes is discovered. Forward Information/evidence to QNP Management.

    QNP Personnel
    QNP Management

     2.

    Evaluate the risk/severity of the potential future nonconformity to determine if it appropriate to issue a PAR using Corrective Action Form, FM-852-01.

    If the potential nonconformance does not warrant action at that time, the procedure ends here.

    QNP Management
    QNP Quality Assurance Team

     3.

    Create a new PAR on Corrective Action Form, FM-852-01 and forward it to the appropriate personnel.

    QNP Management
    QNP Quality Assurance Team

    4. Perform and document a root cause analysis to determine the sources of the potential nonconformity.

    QNP Management
    QNP Quality Assurance Team
    Department Supervisors
    Assigned Personnel

    5. Develop and document a corrective action plan to eliminate/minimize the causes of the potential nonconformity. QNP Management
    QNP Quality Assurance Team
    Department Supervisors
    Assigned Personnel
    6. Implement and document the corrective action plan. Collect data to demonstrate the effectiveness of the action, and report progress to QNP Management as appropriate. QNP Management
    QNP Quality Assurance Team
    Department Supervisors
    Assigned Personnel
    7.

    Review the effectiveness of the corrective action plan in preventing the potential nonconformity when sufficient evidence has been collected.

    If the corrective action plan has not prevented the nonconformity from occurring, repeat steps 3 through 7 as necessary.

    QNP Management
    QNP Quality Assurance Team
    Department Supervisors
    Assigned Personnel
    8. Close out the PAR on FM-852-01. QNP Management
    QNP Quality Assurance Team
    9. Review at Management Review Meetings. Ref. QM-421-01, 5.6 Management Review QNP Management
    QNP Quality Assurance Team

     



  6. RECORDS/OBJECTIVE EVIDENCE

    The retention duration for records referenced in this procedure are available on-line in the FM-423-01 Master Document List with Revision History.
    Records are maintained in accordance with OP-424-01 Control of Quality Records.


  7. REVISION HISTORY

    Revision, approved date, effective date, and a document change summary for this document is located on-line in the FM-423-01 Master Document List with Revision History.